Client Services

Sterling has worked with a variety of organizations in a wide range of industries across the US and found that in-house IT departments are constantly stretched for time and budget. Sterling’s Services division was created specifically to meet this need. Our portfolio of services helps customers manage costs, maintain technical currency, and improve end-user productivity, while enabling in-house IT personnel to focus on initiatives that create new business value.

 

Sterling offers a variety of Client Services at each one of our Configurations, Integration, and Distribution (CID) Centers – Located in Sacramento, CA, North Sioux City, SD, and Dulles, VA.

 

Learn more about how Sterling can help overcome business challenges in your technology infrastructure, identify areas of improvement, and transform your IT operations with available assessments here.

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    Installation / Deinstallation

Installation/Deinstallation

Increase the ease of system deployment by utilizing Sterling’s technical resources for your installation and deinstallation needs. We have resources located across the nation that can assist with projects near you, ensuring your projects stay on schedule and relieving the burden from your IT staff.

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    Chromebook Whiteglove Services

Chromebook Enrollment Services

Receive your Chromebooks preconfigured and ready to use out of the box with Sterling’s Chromebook Enrollment Services. Services include enrolling your Chromebooks to your school’s Google Apps domain, validating device policies, applying asset tags, receiving data capture of serial numbers and asset tag numbers to your schools extranet and more.

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    Imaging

Imaging

Loading custom images onto workstations and portable devices ties up an organization’s technical staff, taking them away from business critical issues. Sterling offers customized imaging solutions designed to fit customer’s specific needs so that devices are ready for use right out of the box.

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    Triage

Triage

Fully trained and certified technicians will inspect and run diagnostics on your out of warranty units. Sterling’s sales team will then offer solutions to resolve these product issues and craft the right solution for every customer.

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    Asset Tag / UID Labels

Asset Tag/UID Labels

Efficiently control and manage technology property with customized asset tags/UID labels. Our simplified offering makes the tracking of each system as simple as the click of a button through the use of bar coded labels. Labels are completely modifiable to meet the needs of customer’s specific requirements and can be personalized to include serial number, asset number, manufacturer, location, system name and other details as needed.

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    Laser Engraving

Laser Engraving

Identify and protect company assets with custom laser engraving. Engraving allows for a logo, contact information, unique identifier and other information to be added to devices. This permanent marking is a powerful and attractive way for organizations to identify products and assists in recovery efforts if the items are ever lost or stolen.

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    Break/Fix

Break/Fix

When an organization’s IT staff is spending too much time fixing laptops and desktops, Sterling is here to alleviate the strains of hardware repair. Our fully trained and certified technicians are available to service devices from Dell, HP, Lenovo, Fujitsu and many other manufacturers.

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    Order Consolidation

Complete Ship

Large orders that include products from a wide range of manufacturers often provide a receiving and storing nightmare until the order is shipped complete. Sterling simplifies this process with our complete ship services. First, all of the items are sent to our warehouse. We collect and store everything until the last piece arrives, then we ship them to you in one succinct delivery. Click here to watch the Sterling Complete Ship video for more information.

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    Bag Embroidery

Bag Embroidery

Using the latest in embroidery equipment, Sterling can embroider logos onto backpacks, laptop cases and other items to ensure a crisp, professional look for any organization.

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    Just in Time Delivery

Just In Time Delivery

Preparing an organization’s systems is a large part of the process and the final component is providing delivery of the systems when needed. JIT delivery services from Sterling incorporates compiling all of the services listed above into a concise package and delivering the final product at just the right time.

Sterling Protection Plan

Looking for a customized solution?

Contact Sterling today for a fast, accurate quote.