{"id":19236,"date":"2023-02-15T11:00:13","date_gmt":"2023-02-15T17:00:13","guid":{"rendered":"https:\/\/sterling.com\/?p=19236"},"modified":"2023-02-15T11:00:13","modified_gmt":"2023-02-15T17:00:13","slug":"scoop-depot-repair","status":"publish","type":"post","link":"https:\/\/sterling.com\/stargazer\/?p=19236","title":{"rendered":"The Sterling Scoop: Depot Repair"},"content":{"rendered":"<p><span style=\"font-family: Helvetica\">Welcome to the first edition of our monthly newsletter, <em>The Sterling Scoop!\u00a0<\/em><\/span><\/p>\n<p><span style=\"font-family: Helvetica\">If you\u2019d like the monthly edition delivered <strong>straight<\/strong> to your inbox, you can subscribe for free by clicking the below.<\/span><\/p>\n<p><span style=\"font-family: Helvetica\"><a href=\"https:\/\/sterling.com\/stargazer\/scoopsignup\/?utm_source=linkedin&amp;utm_medium=social&amp;utm_campaign=ScoopFeb\">Click Here to Subscribe!<\/a><\/span><\/p>\n<div class=\"ql-divider\">\n<hr \/>\n<\/div>\n<p><span style=\"font-family: Helvetica\">Did your school procure new devices with Covid relief funding? Many of the schools Sterling works with have done so, and unfortunately it\u2019s shaping up to be a problem.\u00a0Over and over, schools are experiencing these common concerns:<\/span><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-19245 alignleft\" src=\"https:\/\/sterling.com\/stargazer\/wp-content\/uploads\/2023\/02\/Delivery-Photo-2_web-300x200.jpg\" alt=\"\" width=\"340\" height=\"226\" srcset=\"https:\/\/sterling.com\/stargazer\/wp-content\/uploads\/2023\/02\/Delivery-Photo-2_web-300x200.jpg 300w, https:\/\/sterling.com\/stargazer\/wp-content\/uploads\/2023\/02\/Delivery-Photo-2_web-1024x683.jpg 1024w, https:\/\/sterling.com\/stargazer\/wp-content\/uploads\/2023\/02\/Delivery-Photo-2_web-768x512.jpg 768w, https:\/\/sterling.com\/stargazer\/wp-content\/uploads\/2023\/02\/Delivery-Photo-2_web.jpg 1284w\" sizes=\"(max-width: 340px) 100vw, 340px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-family: Helvetica\">\u201cWe\u2019re missing units.\u201d<\/span><\/p>\n<p><span style=\"font-family: Helvetica\">\u201cWe don\u2019t have enough time to do everything that needs to be done.\u201d<\/span><\/p>\n<p><span style=\"font-family: Helvetica\">\u201cWe need these devices to last 4-5 years.&#8221;<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-family: Helvetica\">These concerns can be prevented with the help of Sterling\u2019s thoroughly trained certified technicians who are able to service devices from all major manufacturers. Your institute will be able to put the focus back on your students, guaranteeing that they are getting the most out of their education.<\/span><\/p>\n<div class=\"ql-divider\">\n<hr \/>\n<\/div>\n<p><span style=\"font-family: Helvetica\">According to the Consortium for School Networking\u2019s <em>2021 EdTech Leadership Survey<\/em>, in 2021 \u201c49% of districts are supporting more than 7,500 devices. This is up from 2020, when only 33% of districts managed that many devices.\u201d This increase is making it almost impossible for schools to keep up with management demands and other technology-related issues. And when needed repairs and refreshes <em>aren\u2019t<\/em> occurring, the likelihood of students not having access to working units grows exponentially, not to mention the serviceable life of the equipment itself decreases significantly.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-family: Helvetica\">Sterling\u2019s Depot Repair Services can help schools avoid these problems and maintain optimal device performance and efficiency.<\/span><\/p>\n<div class=\"ql-divider\">\n<hr \/>\n<\/div>\n<p><span style=\"font-family: Helvetica\">Sterling&#8217;s Depot Repair Services include:<\/span><\/p>\n<p><strong><span style=\"font-family: Helvetica\">Customized Depot Repair Offerings<\/span><\/strong><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica\">Sterling has the ability to customize any solution to best fit the needs of our customers. We can meet with our clients face-to-face to help determine those requirements.<\/span><\/li>\n<\/ul>\n<p><strong><span style=\"font-family: Helvetica\">Secure and ISO-certified Warehouse<\/span><\/strong><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica\">Sterling provides a secure facility in which to receive and store products, all while adhering to strict ISO requirements.<\/span><\/li>\n<\/ul>\n<p><strong><span style=\"font-family: Helvetica\">Sterling Services Management Portal<\/span><\/strong><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica\">With Sterling\u2019s real-time Services Ticketing System, you can track your assets as they are being serviced and triaged.<\/span><\/li>\n<\/ul>\n<p><strong><span style=\"font-family: Helvetica\">Third-Party Service Agreement<\/span><\/strong><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica\">Sterling excels in working with third-party warranty and service agreements, leveraging proven experience and thorough processes to walk you through it step-by-step.<\/span><\/li>\n<\/ul>\n<p><strong><span style=\"font-family: Helvetica\">OEM-Certified Repair Technicians<\/span><\/strong><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica\">Our team of expert technicians have earned top-level certifications from the industry\u2019s best manufacturers.<\/span><\/li>\n<\/ul>\n<p><strong><span style=\"font-family: Helvetica\">Customized Reporting from Sterling\u2019s Services Management Portal<\/span><\/strong><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica\">Reports can be tailored to what you\u2019d like to see, from units received and units delivered to open tickets, parts ordered, and many other useful analytics.<\/span><\/li>\n<\/ul>\n<p><strong><span style=\"font-family: Helvetica\">Summer Refresh\/Repair Planning<\/span><\/strong><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica\">A summer refresh is essential for improving equipment life, increasing productivity and residual values, and lowering the total cost of ownership (TCO) while maximizing the return on investment. Sterling can handle all of your summer refresh needs.<\/span><\/li>\n<\/ul>\n<p><strong><span style=\"font-family: Helvetica\">Secure Supply-Chain Management<\/span><\/strong><\/p>\n<ul>\n<li><span style=\"font-family: Helvetica\">Utilizing a secure supply chain should be top priority for any organization who\u2019s procuring IT hardware, software, solutions, or services.\u00a0Sterling has made numerous investments into industry certifications to ensure a robust security position, including CMMC, O-TTPS, and ISO.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/sforce.co\/3RVIblp\" target=\"_blank\" rel=\"noopener nofollow\">Download the Depot Repair Services Overview<\/a><\/p>\n<div class=\"ql-divider\">\n<hr \/>\n<\/div>\n<p><span style=\"font-family: Helvetica\">Don\u2019t let your outdated devices hinder your students&#8217; education. <a href=\"https:\/\/sterling.com\/stargazer\/contact-information\/?utm_source=linkedin&amp;utm_medium=social&amp;utm_campaign=ScoopFeb\">Contact us today<\/a> to make the most out of your devices.<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to the first edition of our monthly newsletter, The Sterling Scoop!\u00a0 If you\u2019d like the monthly edition delivered straight to your inbox, you can subscribe for free by clicking [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":19238,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[63],"tags":[],"class_list":["post-19236","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sterling-scoop"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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