{"id":19663,"date":"2023-04-17T11:10:50","date_gmt":"2023-04-17T16:10:50","guid":{"rendered":"https:\/\/sterling.com\/?p=19663"},"modified":"2023-04-17T11:10:50","modified_gmt":"2023-04-17T16:10:50","slug":"the-sterling-scoop-managed-services","status":"publish","type":"post","link":"https:\/\/sterling.com\/stargazer\/?p=19663","title":{"rendered":"The Sterling Scoop: Managed Services"},"content":{"rendered":"<p><span style=\"font-family: Helvetica;\">Welcome to the latest edition of our monthly newsletter!<\/span><\/p>\n<div class=\"ql-divider\" contenteditable=\"false\">\n<hr \/>\n<\/div>\n<p><span style=\"font-family: Helvetica;\">Over the past three years, there has been a massive shift in managed IT services.<\/span><\/p>\n<p><span style=\"font-family: Helvetica;\">More companies than ever are investing in data center, cloud, and cybersecurity\u2014all while discovering the financial and operational benefits that come with these technology standards. However, managing IT infrastructure is a challenging and time-consuming task that can divert valuable resources from your core business operations.<\/span><\/p>\n<p><span style=\"font-family: Helvetica;\">Modern advancements in digital technology have transformed the finance industry, allowing financial institutions to constantly obtain new information, provide their customers with a seamless online experience, and generate more useful reporting. That said, those advancements have also created challenges in the process. Delivering a unified customer experience, staying competitive, keeping up with technology, combating data breaches and cyber threats, and maintaining regulatory compliance are all common challenges plaguing the financial industry.<\/span><\/p>\n<p><span style=\"font-family: Helvetica;\">Data breaches and cybersecurity itself are of particular concern to those in this industry, especially with the inherent risks that accompany increased technology usage. More IT equals more attack surfaces and thus more cyber threats\u2014which, in turn, can result in stricter regulations, not to mention the potential monetary and reputational losses that might occur. Therefore, it is critical for financial institutions to balance the benefit of technological advances with the challenges of effective risk management.<\/span><\/p>\n<p><span style=\"font-family: Helvetica;\">Sterling responds to IT complexity with comprehensive (and flexible) managed services that simplify, automate, and accelerate business performance. Our offerings include Help Desk as a Service, IT as a Service, and Microsoft as a Service, among others.<\/span><\/p>\n<p><span style=\"font-family: Helvetica;\">Sterling&#8217;s virtual Help Desk is highly responsive and is dedicated to delivering outstanding customer service with a respectful, can-do attitude. We offer a full complement of support services, thus ensuring your employees have access to the assistance they need, <em>when<\/em> they need it. This also includes advanced reporting capabilities, which provide you with complete visibility into your IT support operations.<\/span><\/p>\n<p><span style=\"font-family: Helvetica;\">Sterling\u2019s IT as a Service offering is designed to help you increase business agility and reduce capital expenditures. Specifically, this solution provides:<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: Helvetica;\">\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0IT staff augmentation<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: Helvetica;\">\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0Expert strategy and IT consulting<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: Helvetica;\">\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0Support for network\/data center infrastructure<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: Helvetica;\">\u00b7\u00a0\u00a0\u00a0\u00a0\u00a024\u00d77\/365 monitoring and management<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: Helvetica;\">\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0Disaster recovery\/business continuity<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: Helvetica;\">\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0Cybersecurity best practices<\/span><\/p>\n<p><span style=\"font-family: Helvetica;\">Sterling\u2019s Microsoft as a Service, meanwhile, is a unique blend of support services created to help you get the most from your enterprise Microsoft software, with multiple use cases available.<\/span><\/p>\n<p><span style=\"font-family: Helvetica;\">In today&#8217;s fast-paced and ever-evolving business landscape, organizations need to stay agile and competitive. With Sterling\u2019s comprehensive suite of <a href=\"https:\/\/sterling.com\/stargazer\/managed-services\/?utm_source=newsletter&amp;utm_medium=website&amp;utm_campaign=ScoopApril\">managed services<\/a>, as well as our highly skilled and certified engineers who become an extension of your team, you can rest easy in the knowledge that your IT infrastructure is truly in capable hands.<\/span><\/p>\n<div class=\"ql-divider\" contenteditable=\"false\">\n<hr \/>\n<\/div>\n<p><span style=\"font-family: Helvetica;\"><a href=\"https:\/\/sterling.com\/stargazer\/contact-information\/?utm_source=newsletter&amp;utm_medium=website&amp;utm_campaign=ScoopApril\" target=\"_blank\" rel=\"noopener nofollow\">Contact us today<\/a>\u00a0to tailor the perfect combination of services to your organization&#8217;s needs.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to the latest edition of our monthly newsletter! Over the past three years, there has been a massive shift in managed IT services. More companies than ever are investing [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":19666,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13,63],"tags":[],"class_list":["post-19663","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-sterling-scoop"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Sterling Scoop: Managed Services - Sterling<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Sterling Scoop: Managed Services - Sterling\" \/>\n<meta property=\"og:description\" content=\"Welcome to the latest edition of our monthly newsletter! Over the past three years, there has been a massive shift in managed IT services. 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