The Sterling Scoop: Artificial Intelligence

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The healthcare industry is undergoing a revolutionary transformation, in an aim to create better results for patients. Artificial intelligence (AI) is leading the way in these efforts and is offering cutting-edge technology solutions that can enhance patient care and improve health outcomes.

Among the most exciting developments is Soul Machines, a groundbreaking company who creates virtual humans with astonishingly lifelike features. These digital beings can communicate naturally and expressively, and they’re now being used to advance patient care. With their realistic, interactive, and empathetic avatars, Soul Machines’ Digital People thrive as virtual assistants, educators, coaches, and companions. For example, a virtual nurse, helps patients with chronic conditions manage their healthcare from home. It monitors vital signs, verifies medication adherence, and analyzes symptoms and moods through regular voice/video calls. It can also supply education, motivation, and emotional support to patients and their caregivers. Its objective is to improve the overall patient experience while also reducing hospital cost and readmissions.

Likewise, Digital People can complement human doctors by helping with the intake process, answering patient questions, providing ongoing education, and training, and offering emotional support to all relevant parties. They’re also equipped to scale empathy by creating a human-like connection that builds trust and rapport.

At Sterling, we are proud to be the founding top-tier partner with Soul Machines. As such, we have the unique opportunity to provide a comprehensive solution, from conversation design to integration with enterprise software. We’re likewise able to demonstrate the custom-made digital person on innovative kiosks. By utilizing Digital People, customers will receive guidance and personalized support, an enhanced patient experience for their clients, and a plethora of other positive business outcomes.

By harnessing the power of AI and human-like interactions, Soul Machines is revolutionizing the way we think about healthcare, and Sterling is leading the charge in bringing these remarkable technologies to the forefront of patient care. We are committed to delivering the highest quality service and support around these solutions as well as in helping our customers unlock the full potential of this landmark technology.


Contact us today to implement Digital People within your own organization.