Managed Services

Sterling’s managed services provide support and monitoring for data center, networking, and unified communications environments. Our highly-skilled and certified engineers become an extension of your IT team and are available 24/7 to manage part or all of your national/global critical IT environments.

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    Core Competencies

Core Competencies

  • Network (SDN, Route/Switch, LAN, WAN, Wireless)
  • Next Generation Firewalls (NGFW)
  • Unified Communications
  • Backup Services
  • Servers

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    Configuration

Configuration

  • Moves, Adds, Changes, Deletes (MACD’s)
  • System Upgrades
  • Operating Systems
  • Patch Management & Remediation

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    Service Management

Service Management

  • Systems Device & Alert Monitoring
  • Tier 1 Incident Response
  • KPIs/Metrics
  • Operating Processes & Controls
  • Reporting

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    Management

Management

  • Administration Using Your Tools or Ours
  • Architecture & Engineering Services
  • Change & Capacity Management
  • Backup Services & BUaaS
  • Compliance & Governance Controls

Ready for your next step on the Client to Cloud journey?

Contact Sterling today to learn how we can help.